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| Articles by Jill Jankoski |
61. Minding the Details: Hotel Amenities and Why They Matter
March 23, 2010
In our competitive world, and, more specifically, in the business world, details make a difference. When you run a hotel of any kind, you recognize that the amount of attention the people who stay with you pay to the details varies greatly. Top to bottom, the details can, and sometimes do, make o...
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62. Amenities and Occupancy Rates: What Matters to You Matters to Hoteliers
March 22, 2010
Are you the family planner or the trip planner in the couple that is you and your spouse? If you are, then you’ve no doubt noticed the wide variety of accommodations available to you. Large cities have upwards of 1,000 hotels, motels and the like while tiny towns or stops along the interstate may ...
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63. Your Experience Matters: Review Your Hotel Stay
March 19, 2010
If you’ve ever planned a trip, you have undoubtedly noticed that in most US cities there is a huge variety of lodging choices available. While having endless options is a good thing, having to choose 3 or 4 hotels to compare may not be so easy. Since in many cases price and location are similar, fo...
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64. Your Opinion Matters: Grading Your Hotel Stay
March 17, 2010
Picture it. You’ve booked a dream vacation in Miami Beach. 10 days in paradise. You’ve booked a room in a luxury hotel that offers beautiful views, rain showers, Jacuzzi tubs, private terraces and ultra soft sheets. Beyond the hotel, white sand beach for miles, lovely weather, fantastic food in w...
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65. Hotel Amenities and Guest Reviews: Is There a Connection?
March 08, 2010
When you work in a hotel you know your work matters and your efforts are visible. Whether you are part of the maintenance staff or part of the administrative staff, what you do and how you do it matters. It reflects the level of quality and value your guests can expect to receive when they stay at y...
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66. Increasing Occupancy Rates: Pleasing Your Guests 101
February 26, 2010
When you check into a hotel, what’s the first thing you notice? The condition of the lobby or perhaps the view of the pool from the lobby? Are the amenities as promised? The point is, everybody notices something different when they check in to a hotel. Your biggest concern might be whether the bed...
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67. Hotel Amenities: The Quality of the Amenities Equals the Hotel Quality
February 23, 2010
Luxurious body wash and Shea butter body lotion, 400 count bed linens and plush bath towels. These are just a few of my favorite things; they are also expected at 5 star hotels. What else do you expect if you’ve booked a room in hotel touted as a ‘luxury hotel’ or a ‘5 star resort’? Is rich, brand n...
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68. Hotel Amenities: Do They Change The Game?
January 19, 2010
When people book a vacation, they realize they have hundreds of options. When businesses research hotels and resorts for corporate conventions, they also realize that they have a plethora of options. If they want the best of the best in any given resort town, destination area or large city, they...
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69. Occupancy Rates & Guest Reviews: Is There a Connection?
January 14, 2010
The hospitality field, specifically the lodging industry, is competitive. Hotels must balance happy guests, spending budgets wisely and maintaining or increasing their occupancy, year round, regardless of what’s going, or what’s not. Part of that puzzle is the amenities package. Think about wha...
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70. A Happy Hotel Stay: It's All in the Amenities
January 13, 2010
When you own a hotel, or work in one, you want your guests to have the best of everything. While high quality at a motor lodge is certainly different than high quality in a boutique or resort hotel, it is still important and everything from the sheets in the guest rooms to the cleanliness o...
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Author: Jill Jankoski
