Skills to demonstrate in a Property Management Career

You can shape your career in any of three areas – leasing, administration and management. Although leasing is the chief responsibility of a leasing consultant, other duties are also assigned. In order to be a successful leasing consultant, proficiency in all aspects of the selling process that include communicating with clients over the phone, meeting them in person and following up till a deal has been closed.

Communicating with prospective clients over the phone comprises a major part of a leasing consultant’s daily job duties. That is why communication and client-management skills are essential. This is the area where most leasing consultants strive for perfection. This is only an indication that those having excellent communication skills possess a big competitive advantage.

Having good communication skills is not simply limited to being capable of answering a client’s question politely. The sign of an efficient leasing agent lies in his or her willingness to take inbound calls and from clients and make outbound calls to prospective clients. Such professionals must be able to draw the attention of the customers on the virtues of the community and also prompt to arrange client appointments consistently to offer information about the property over the phone.

Since the leasing consultant is essentially a sales role, strong sales and people skills are vital to success. These professionals need to coordinate and connect with people at different levels, from different cultures. They should be efficient in offering detailed information to clients and successful in generating a sale.

Administrative property management jobs are a one step up from the role of a leasing consultant. The administrative duties related to a property are assigned to the assistant manager, community administrator and bookkeeper. Rent collection, sending out balance due and credit statements, processing the statement of deposit accounting for residents who have shifted, supervising the eviction process, addressing resident lease transgressions along with basic advanced accounting tasks are involved in the job description of an administrative property management professional.

The key skills required for this type of jobs are analytical skills, time-management skills, organisational ability, tenacity and consistency. In case any difficult situations occur, an administrator should be able to handle them tactfully. This job often demands professionals to deal with people who are at their worst temperament.

Property management jobs are of two types – commercial and residential property management professionals. Commercial property managers supervise the business of letting business tenants. Shopping malls and office buildings are some examples of commercial rental property. On the other hand, residential rental properties are houses, condominiums and apartments. Residential property managers handle these rental properties. In most cases, property managers are required to be licensed in order to carry out their tasks. With the help of these professionals, property owners are able to obtain a profit from their property. They do not need to handle the daily management of their property as this is conducted by the property managers.

Leadership qualities, management skills and communication skills are the secrets to success in this field. Large property management firms prefer to employ property managers who have extensive experience. Therefore, starting as a leasing consultant will help you advance to this position easily.

Now, you know what skills are necessary to embark on a property management career. So, work hard to develop these skills and fulfil your career aspirations.

Author Bio:

Lisa Anderson is a recruitment counsellor. She is also a freelance writer who writes on various topics like estate agency jobs, property management jobs and FM recruitment in London, and so on. She takes inspiration from Deverell Smith Recruitment while writing on these topics.

Summary

Different career paths demand different skills. Skills necessary for technical jobs are not the same for property management jobs. This article explores the most important skills for a career in property management.

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