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Articles by Marcia Xenitelis |
1. How To Get Change Management on the Project Management Agenda
June 06, 2011
Most change in organizations today occurs because of large scale project implementation. Very often this involves new technology platforms but sometimes the change is purely a business project change initiative. Unfortunately change management still has a long way to go to establish its fundamenta...
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2. Are Your Communication Strategies Really Engaging Employees?
June 06, 2011
The frequency at which the word "engagement" appears in any discussion about employee communication has begun to make me wonder whether we clearly understand what the term means. More importantly, do we understand what it means to our clients, particularly CEOs, when they talk about engagement? We h...
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3. Why Managers and Supervisors ARE NOT the Best Communicators During Times of Change
June 16, 2009
Everywhere you look these days the focus in Human Resources and Employee Communication is managing change within organizations. But most of these programs fail to achieve their objectives. During bad economic times the focus is usually on providing coaching on understanding the emotions people go ...
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4. How To Cascade Messages via Managers To Employees
June 16, 2009
One of the common mistakes people make when designing a change program is assuming that if a person is a team leader, supervisor or senior manager they should naturally know how to communicate face to face with their teams. However communication skills are rarely one of the key competencies that is...
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5. The Value of Employee Engagement Surveys as Part of a Change Management Strategy
June 16, 2009
One of the things that continues to surprise me is that when times are bad organizations still spend money on employee engagement surveys. A general look around the office or factory and tea room discussions would make it obvious to all that wanted to see it that employees are not so much engaged a...
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6. How To Engage Employees With Technology Based Change
June 15, 2009
When you think about the millions of dollars organizations spend each year on IT programs of work, wouldn't it be prudent knowing that employees actually understand and most importantly embrace the reason behind the changes? There is one way of ensuring that employees and their managers have got th...
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7. Change Management and Employee Communication Strategies
June 11, 2009
If your employee communication strategy to communicate change focuses on stakeholder communication plans, an intranet site, CEO forums and Staff Information Bulletins via email stop right there. Your efforts are focused on information, not communication and the likelihood of engaging employees in c...
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8. Employee Communication: 5 Ways Leaders Can Communicate Change
November 26, 2007
I am often asked about the role of the CEO or leader of any organization in employee communication. My opinion is that no matter what the issue is, even if it is just business as usual, having a good communicator as a CEO is critical to impact the culture of an organization in a positive way. ...
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9. Employee Communication: 3 Ways To Create Transformation In Organizations
November 26, 2007
There are two distinct ways to use employee communication; one is to inform employees about what is happening in an organization, the other is to engage employees in the process of change. In this article we are going to highlight 3 case studies that demonstrate clearly the different techniques and ...
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10. Employee Communication: 5 Ways To Measure The Impact On Business Outcomes
September 25, 2007
If you are involved in employee communication then you already know that one of the most important aspects of employee communication today is measurement. But so much of that measurement is focused on whether employees access the tools organizations use to communicate with them. You know, questions ...
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