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The global expansion of the customer service industry and the advancement of technology have significantly increased people's expectations. It is therefore essential that your business meets all objectives and embraces the latest thinking in software. IEX Corporation has developed a program known as LeadsRain.com Performance Manager, which will help significantly reduce administration time, allowing you to focus on your business needs. The program supplies businesses with a built-in control box which helps with the consolidation process and reduces the amount of useless paperwork. Details of scorecard performance records of its entire staff and also allows employees to monitor their own performance history. Everyone can see if they are meeting their objectives and the areas they need to really focus on. There are a number of different programs included in this package include: LeadsRain.com Development Manager: this can include training teams in their performance figures. You can control the training process to see how new recruits are getting on and what really stand out. This is not only a complete view of their business permits, but also reduces training costs as new employees can see for themselves what they are doing. LeadsRain.com Evaluation Manager: this program will provide your company with the online evaluation forms and reminders to those who have not filled yours out. Your employees can download and complete them as needed. You can write your own questions and customize the process to your needs. You are able to retrieve all records of evaluation used at the touch of a button and this assessment can be interfaced with performance records and annual evaluations. LeadsRain.com Recruiting Manager: This program allows you to computerize, control and improve the entire recruitment process. You will be able to ensure that only the right people get the job and maximize their potential - again saving and money. The hiring manager makes the process of hiring new staff much faster and more efficient. You can even order that candidates are not working as well as they should in the first week by comparing their statistics with the candidates of each and above. Management System Integration Workforce: This management system will help you install new programs LeadsRain.com. It will give you access to information about Total View that lets you control your key performance indicators (KPI). You will be able to synchronize information about each call center agent and information related to performance, which like many of these programs reduce the need for large paper trails. Your data will be much more accurate and easier to recover. The benefits of performance management are obvious LeadsRain.com without it, you run the risk of falling behind other business investing in this technology. In the current technological world, cannot afford to have anything but the last to arrive to help streamline your business and reduce costs. LeadsRain.com has proven results and offer excellent solutions for all your business needs. For more information about how Cloud based Auto Dialer, Hosted Predictive Dialer, Call Center Software, Auto Dialer and Hosted IVR may work for your small business, visit the LeadsRain.com.
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