Running an embroidery shop has its challenges for sure. Issues with suppliers, customers, and rush orders too can be tough to manage. And these days, there's even more concerns when you add in the effects of the economy! What you might not realize is that there are ways to boost your quality and lower your costs all at the same time - a win-win for sure! Here's how: Custom Embroidery Management: How To Boost Your Quality And Lower Your Costs Only Accept The Right Orders What's the "right" order? One that fits with your embroidery or other embellishment capabilities, one that you can do in the time allotted (whether a regular order or a rush order), and one with a customer who isn't going to demand so many re-dos of those custom hats that you end up losing all of your profits. Make sure you communicate thoroughly with your customers when they propose projects with hats to make sure you understand every aspect of what they want. If your gut suggests that a particular customer is being unreasonable, or is going to want the world for free, it's a good sign that it might be worth passing on that particular job. Create Templates For Your Frequently Asked Questions Via Email Surprised that this tip doesn't exactly have much to do with embroidery? But here's the thing. Every time you do something that takes away from the activities that bring you profit (i.e. embroidery), you lose money! So every time you type out an e-mail that details your pre-production embroidery process, your custom apparel or rush order policy and fees, or any other frequently asked question, you're losing money! Take a look back through your e-mail and jot down the questions that are asked most commonly. Take some time to write out a thorough answer to the question and save it as a template in your e-mail program (some people do this by creating multiple signatures in their e-mail program). Use A Checklist To Review Your Order Details Each Time If it seems an order such as a batch of hats for a trade show is a good fit for your company, use a checklist with each new customer to make sure you have all of the information and details about your hat embroidery order you'll need. Remember - every time you do something like stop to confirm a detail with the customer, you're wasting time and money! Once you've moved from preproduction into production, use a checklist there as well to make sure you're truly ready to move into that phase of the process and to make sure each step in the production process is completed. By doing this, you'll reduce costly mistakes and downtime. Check Your Staffing One of the things you can do that will boost your quality and lower your costs is to evaluate your staff. Does everyone pay the same attention to quality that you do? Are they detail oriented, trimming threads between letters, for instance?It's tough to let people go, but if you discover you should, make sure you follow all applicable laws and follow through with that decision. Your employees who are your hardworking, quality minded individuals will appreciate your leadership, and your profits will grow. It doesn't take much to boost your quality - and all of these things can be done without running up your operating costs. When you need to buy hats at wholesalefor your next company sponsored event, check out WholesaleHats.com. Offering a wide range of styles including Army Hats, baseball caps and Cowboy Straw Hats. Find the perfect hat that supports your next event theme on their website.
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