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Modern booking facilities with Goibibo by Dinesh Kumar





Article Author Biography
Modern booking facilities with Goibibo by
Article Posted: 05/11/2012
Article Views: 55
Articles Written: 60
Word Count: 531
Article Votes: 0
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Modern booking facilities with Goibibo


 
E-Commerce
Online travel booking is gaining fame with the trends of Information age taking over. Goibibo is one such business which offers e-booking. Internet based booking of tickets for travel and accommodation could be availed here. It is a part of the Ibibo group. The group is India’s first talent and entertainment based social network. Thus, this wing of the Ibibo group offers complete travel solutions. The company is just a decade old and is one of its types. With its modern facilities and best practices it is a clear leader when comparing its nearest rivals in the market. Thus the organization grows only if the customer is attracted to it. This simple reason is the key in making a successful business. It also provides free promotions, trust and good-will of the customers. With offices in Delhi and Bangalore, Goibibo offers bookings in hotels, holiday packages and travels. It thus banks on the travelling community of India. Ibibo group with its 4 million users could use these facilities of Goibibo. One could book flights and bus tickets for travel at reasonable rates through this facility. Hotels of all price ranges allow their bookings with this company for their mutual advantage. The website of Goibibo offers various facilities. One could easily navigate through its menus and choose his travel dates. Once entered, the website looks for every possibility of travel. This is added with the best deals to make it attractive to the customer. The same applies to hotel bookings Once booked, the website generates an e-ticket that the customer could use as a proof. Goibibo always treats its customers with the best discount offers. This makes it as an attractive choice for its people. Discounts of up to 2000 INR for hotel bookings and many such offers make it attractive. It is famous among people of Tier-2 and Tier-3 cities. With special offers on festive occasions, the company effectively banks with opportunities. Thus, in this way it gets an increase in booking orders and promotions. Serving customers for their delight is the aim of every organization. Goibibo Customer Care could be approached through mobile or its website. The representatives deal with doubts and regarding availability of specific bookings in places. Hence they deal with the best hospitality culture. The customer care representatives strive to satisfy the customers. This is to keep their performance levels very close to the consumers’ expectations. It allows complaints directly to its administrative levels. Complaint against Goibibo could be made through its website. The claims on faulty service and other problems could be done through this. Billing discrepancies could also be registered here. The complaints are dealt with effectiveness and the consumer is contacted again once the issue is solved. TheGoibibo Complaint cell also insists on taking the customer feedback for its quality of service. Goibibo with its modern facilities and efficient management aims to revolutionize the online book market. Reaching as wide as possible to millions is the targeted policy of this company. This is done through easier bookings and safer travelling for its customers. Thus all of these combine to truly satisfy the expectations of the customer and result in a trust between them.


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