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Apna recharge, as the name implies provide recharge services to its customers. It is an online recharge service provider. Apna Recharge started in the mid of year 2005. The company offers services like stock transfer, inventory transfer, SMS services, GPRS, MMS, etc. The products offered by apna recharge include recharge coupons and top up coupons. It facilitates all the telecom pre-paid products like • calling cards, • India telephone card, • Fixed Line Pre-Paid Cards, • Internet Telephony Cards(Web Phone Cards), • Internet access Cards (Sancharnet Cards), etc. to its customers. Apna recharge customer care department offers smart and quick solutions to the customer queries. Nowadays people are very busy to go and get things done. And this is why world is moving towards online shopping, marketing and other time saving methods. Online recharge is one of the time saving, convenient ways to get things done. For several purposes we utilise multiple electronic gadgets like cell phone, internet modem, etc. All these things are pushing the world towards instant solutions for every requirement. Recharge act as a fuel for our cell phone and internet modems and apna recharge is a way to get your number or modem refilled. Services and products offered by apna recharge provide convenience to its customers and save their precious time. Apna Recharge customer base is made up of distributors, retailers and pre-paid individuals. With apna recharge customers get the freedom to get their recharge done without any time or location barrier. Recharge can be done from anyplace at any time in few simple steps. You can do your daily basis transactions from your mobile handset using the services of apna recharge. It provides secure and scalable services to its customers. With scalability feature customers can utilize services according to their requirement. Any time any place recharge facility proves to be very useful during urgent or unexpected situations. It also increases user’s convenience. Apna recharge serves more than 30 million mobile subscribers across India. It has built up loyal customer base by applying intellectual market schemes. Customers receive customized services according to their requirement and preference. Apna recharge has tie ups with several enterprises, schools, banks, etc. and provide them complete software solution, database management and bulk SMS alert services. Apna Recharge understands the importance of customer’s feedback. Therefore, they welcome customer feedback. Unsatisfied customers can write them by visiting their web page, where they will find term support. By clicking on it they will get a form where they can fill their details and write their complaint. The question here is whether apna recharge is a reliable way to get your recharge done or not. Due to technical ignorance many people in India avoid getting recharge through apna recharge. At times negative feedbacks or highlighted complaints also result in customer reduction. Customer complaints against apna recharge basically include problems like:- • Recharge not done, • Delay in recharge , • Payment issues, etc. Apna recharge customer care department do respond to customer complaints but they need to be quick. People look for instant solutions not for delayed services.
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consumer complaints, consumer forum, apna recharge complaint,
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