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Top tips for initiating a customer scheme by Dipika Patel





Article Author Biography
Top tips for initiating a customer scheme by
Article Posted: 04/12/2012
Article Views: 53
Articles Written: 1680
Word Count: 456
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Top tips for initiating a customer scheme


 
Small Business
Regardless of the size of your company or the industry you operate in, you will want your customers to stay loyal. However, the difficult economic climate has seen many people become more careful about how they spend their cash, so implementing a reward scheme can ensure they remain committed to you.

These programmes mean recipients feel like they are being rewarded for giving you their business and in tailoring the incentives offered to them in accordance with your firm's overall goals, you could see a rise in your income.

If you are hoping to attract repeat custom, offering vouchers redeemable against your goods could ensure people are inclined to shop with you once more in the near future. Placing an expiry date on the voucher can boost take-up rates as recipients will not want to miss out on the chance of making a substantial saving.

Alternatively, if you're more focused on increasing the average value of your customers' transactions, you could implement a scheme that sees you offer a special gift or vouchers to those who spend above a certain amount of money or buy a particular product in bulk.

In addition to ensuring current customers continue to remain loyal, providing such schemes also offers a fantastic opportunity to bring in new business, as well as re-entice those people who, for whatever reason, have not bought your products and services for several years.

This may take the form of a scheme that provides a fixed discount on certain products or enables them to get something for free. As an example, giving a card that sees people who have purchased nine coffees from your cafe get their tenth drink for nothing may encourage them to come to your store on a regular basis, rather than going to a different coffee shop each day.

Schemes that reward people who remain committed to your company for several years can ensure they continue to do so in the future. Providing a special discount card for all their purchases is a great way of showing your appreciation and could give them an incentive to stick with you.

Regardless of what you want to achieve from introducing customer schemes, it is important that the intended audience feels the rewards you are offering are relevant to their interests and attainable. If people need to spend a lot of money or put in a great deal of effort to get a comparatively small gift, they could be discouraged from participating.

Using customer schemes is a great way to ensure people stay loyal to your business. Come to Love2Reward today for a range of rewards solutions - including vouchers - that can help guarantee customers continue to buy from you.

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