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Recently, Skyworth TV Complaints from consumers, consumer laments, "unworthy of such a service user." Complaint reads as follows: 2007 12 months, the family said buy a new TV In order to support domestic, so in Qingyuan a home appliance store to buy a TV Skyworth's 46L16hc model, was more than 10 thousand yuan, a formal invoice. 2009 12 the end of television suddenly a problem, the screen twisted into a ball (sound clarity), to buy television time to find the information (invoice, warranty card, etc.), according to the above call to find Skyworth specified in Qingyuan Service Point the master. The day of the Master (surname yellow) to my house to get a some TV apart, connected Power supply The signal, even no screen, and said to bring it back to maintenance, estimated to be several hundred dollars, and we agree, we moved, left no maintenance certificate, agreement, documents. 2010 2 (Lunar New Year a few days), has not been any news, call Master Wong said to have been returned to the manufacturer repaired the next day can be sent back. The next day, without any movement, questioning, Master Huang said the machine has to die, again returned to the manufacturer repair. Again two days later, a claims service center in Guangzhou Skyworth phone call (phone number 0208753xxxx), said that because the New Year holiday, the Lunar New Year 10 to go to work after the technical staff to maintain, without saying a word. 2010 3 15, without any feedback, through the business sector to find Master Huang repair shop address, to the maintenance point of inquiry, this machine from the factory repair, nothing to do with them, and asked why the document without any maintenance, machine case, knew nothing about. When asked what is sent back to factory, A is January 6. 2010 3 16, found online Skyworth official website, qq contacted by a staff member, should check whether the repair shop maintenance Skyworth network, qq the correct staff verified and numbered. Asked machine situation, the staff said immediately contact with the Guangzhou office, said that even half a month to fix, because the motherboard is broken need to spend more time there to sum up the end of factory class reasons. Speechless. 2010 4 early initiative to contact Guangzhou Skyworth office asked television case, a staff member (female) said, has grown from Shenzhen Headquarters repaired, about 7,8 number (in April) Contact good logistics can be returned to your home, and nothing, and so on. 2010 4 15, have still not been returned, then contact the Office of Guangzhou, Skyworth, a staff member (female) said that the things she is not very clear to resume their head phones. Pm, a male staff (and later asked to name stone) that is in charge, because television requires aging, but also 10 days time, please believe that they will certainly raise the TV repaired, asked how long aging time technically, stone head of A 72 hours, and asked why 10 days, and the answers to ensure the TV repaired so that it took a bit longer, and asked what the problem is television in the end, A is the motherboard and the driver board, the motherboard has been replaced, the driver board has been repaired. Silent, and so on. 2010 4 28, again contact the Guangzhou office, said the stone head, as television back to Guangzhou after the software upgrade process in conflict with the motherboard, but also 15 days, added assurance, please re-think I would like one. Speechless. 2010 5 7, the machine finally back to my house, put something, the screen normal. Ok, ask and maintenance costs, 1000 dollars, think about it, anyway repaired also forget, however, asked whether the invoices, maintenance and other legal information to prove. (Appliance repair service operators should be issued to the appliance user legal instrument, with clearing the list. Clearing the list of maintenance items should fill out the inspection fees, repairs and accessories fees, and maintenance of the exchange of zero Fitting Name, quantity, price; provide on-site services shall be marked with home services. ) A. No, only one client name is specified in the logistics alone, TV model specifications, simply write a: Maintenance fee: 1,000 yuan. I am an expert from protective-glove.com, while we provides the quality product, such as Industrial Rubber Gloves , String Knit Gloves, Leather Work Glove,and more.
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