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Although it may seem like buying cosmetics is all about buying the right product, any seasoned shopper will vouch for the fact that customer service is an equally, if not more, important component. This is truer if you want to save money and get the best products at comparatively lower prices online. This is why Celtrixa has been successful in this business. Celtrixa customer service leaves no stone unturned in helping its customers get the most out of the product. Here are some brief pointers on how exactly they do it. • Order Options: Celtrixa provides its customers with options when it comes to ordering. The primary mode of business the company operates is online. But, in case you want to make a call and book your order over the phone, Celtrixa provides this option as well. This is a boon for a lot of customers who do not like giving out information over the Internet or who want to have a word about the product and confirm something that may not be mentioned on the website. Celtrixa wants its customers to be confident of its products before they buy them. This is what they also provide a 30-day free trial. • Order Tracking: If you have read about some absurd Celtrixa scam over the Internet, here is some evidence to prove that it is false. A lot of these so-called cheated customers claim that they haven’t received their packages. In reality, Celtrixa customer service has an order tracking facility, which customers can use to track exactly where their packages are. This also provides some relief and removes a lot of ambiguity amongst customers. • Clearly Mentioned Refund Policy: Celtrixa customer service has clear and well-defined policies about all aspects of its operations. They are disclosed to the customer as a part of their selling procedure. Whether you buy it online or over the phone, you can be rest assured that you will be made to understand your rights and obligations as a customer. This also adds tremendous relief to the customers as it reduces ambiguity and there are absolutely no hassles in dealing with Celtrixa. No wonder there are a whole lot of satisfied customers out there who are writing positive Celtrixa reviews. • Information: Information regarding how the product can be best used is available on the website and is also provided by the customer service personnel on a case–by-case basis. Although the usage is predefined, there are some minor improvisations that customer service personnel have been trained to provide that make buying from Celtrixa a cakewalk.
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