Milk cotton materials birth million consumers claim the "cradle" is helpless - milk powder, milk -

Reporter learned that, in accordance with relevant regulations, consumer association has organized parties for mediation, after the company because of complaints that consumers of the compensation standard than the statutory standard, the parties have not reached a consensus agreement.

Manufacturers to appoint "salesmen" to submit letters of explanation Call the reporter, said Mr. Chen, consumer association in the intervention the matter, he respects the cradle of Dairy agreed mediation. October 13 morning, he went to Harbin Daoli District Yasukuni Street business which, at the same time, the cradle of dairy representatives also appear in the regulation of the scene.

Mr. Chen said, the factory and his representatives did not do too much on the issues reflected in negotiations, only to industrial and commercial staff to submit a cover letter with instructions cradle seal.

Phone, dictate a note Mr. Chen's letter to the contents, the effect that: the cradle of the dairy industry leading consumer complaint issues very seriously, but that the child has allergy problems have multiple causes, and not to judge food system the cradle of product due; appear on milk cotton material, companies have instructed the relevant departments Production Line Examination, found no cotton material may be produced; companies Zeng Yi 10 bags of powdered milk as a comfort, but consumers do not agree with; on consumer's other claims, the company can not accept.

Chen told reporters that he learned in the mediation field, the cradle of milk sent to mediation were not represented in the company, senior management, but the clerk.

Million in claims for business very helpless This, the reporter interviewed the cradle of dairy media contact the Department of Fengjing Li. She told reporters that as just come back from a business trip, for the details of the incident not know much about her, but certainly the attitude of the company is positive.

She said after receiving the complaint, the Company on the one hand and consumers to communicate understanding and Litigation, on the other hand the products of its quality and the emergence of the foreign body inspection and investigation, whether the quality of milk in the end there problem, we have to wait until after the report was conclusive test. As for the standard of compensation made by consumers, the company was very helpless.

, She said, after the event, claims the company had 10,000 yuan Chen, and companies that the law of compensation from the relevant requirements of the standard are too high Chan. The company's concern is that if this claim to accept Mr. Chen, in the future will take this as reference to individual consumers and businesses about the conditions.

Interview, Fengjing Li told reporters after the cradle of the domestic dairy milk industry in a crisis of confidence occurs, and foreign industry products into the domestic market environment, the tough growing up Food Manufacturing company, is constantly under the premise of building brand awareness, also attaches great importance to the quality of their products.

Said consumers not to purchase the "cradle" For cradle Dairy's "Consumer million claims submitted standards", the reporter also Mr. Xiang Chen had confirmation.

Chen told reporters that he did propose to 10,000 yuan compensation, but he said that he proposed a million claims raised by the enterprise is not unilateral, but sued Consumers Association on the question.

He stressed that money is not the intention, but as a parent, and torture, corporate social responsibility.

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