Core tips: For the first half of a traffic accident, the party Mr Zhou's car needs major repairs, will be damaged after he was ordered to repair vehicles to a 4S shop. But the back car, the parties find their own cars and did not follow the insurer's entry for the specified items, Service , Especially in changing conditions, there exists a lot of access. In this regard, repair of the view that the owner will identify maintenance problems can be examined by experts. Supervision of insurance companies as parties that maintain the quality of basic qualified personnel, but it does not replace the existing situation in some parts. Currently, the Transportation Committee has been involved in the matter of the investigation and coordination.
Maintenance details vehicle owners confused chaos
Say, according to Mr. Zhou, the first half of this year, he suffered a car accident when going out. At that time, his driving Toyota COROLLA more serious damage. After that, they insured their vehicles will damage the Pacific Insurance Company, and issue documents listed detailed information set loss, including 5 major items of vehicle maintenance items, vehicle maintenance, support materials 4, and 127 pieces of vehicles for a total of the amount of 43,960 yuan. Then, he handed over to Guangzhou Automobile car Toyota repair shop in Shenzhen Mei Cheong mat, and put in on Aug. 20 car. At this point, things should have come to an end, but his troubles had just begun.
Mr Zhou said that the use of the process, Mr. Zhou soon found the car's many problems. For example, the interior assembly is not strong, rough process, some facilities were not working properly marked abnormal noise while driving, etc.. So, Chow decided to check the car properly again, but test results surprised him. By the naked eye, he found a lot of maintenance quality problems. Moreover, the comparison list of projects issued by insurance companies and the actual vehicle condition, he found the original designated to replace many of the parts, but eventually replace the old parts or repair only.
Aware of this problem, Chow made representations to the shops, question the other side did not follow the list of projects issued by insurance companies to exchange parts and maintenance. In this regard, the shop had issued a repair project details, but mention this one, Mr. Zhou has seen a loss. "You could say that many projects and insurance companies do not match the single opened, some of the projects is to replace, but in fact did not change significantly, and some items are added up, and had insurance, there would be no opening. In addition, projects The price is also very clear, therefore, this document's authenticity I have great doubts. "Thus, Mr. Zhou found poor maintenance quality, and start worrying about their future security issues with the car.
Shop: identification of problems can go
Order to support their own ideas, Mr. Zhou to drive to another city to inspect a 4S shop. Examination results issued by the other side, some parts assembly in place, and sheet metal parts of asymmetry, resulting in abnormal noise ... ... In addition, the staff said, because it involves the assembly and the associated risks, they can not do on the car a thorough inspection, these are just preliminary examination results. For car use possible risks, the 4S shop, said a good time being a clear estimate, but the current poor state of repair the car, do not rule out the use of the follow-up may cause problems.
This issue, the reporter recently Toyota, Guangzhou Auto to the parties Chang mat shop in areas of deep US consultation. Aftermarket Department Manager Zhou said that the vehicle if the parties Chow maintenance problems can be examined by experts, and then to identify the results of negotiations. "I do not know where the owner identified the problem, after all, a big accident like this car to be repaired before the accident was and so is not possible. If it is a small problem, you will drive to the store, and I give you to solve. "
Manager Zhou said that recently, because of complaints from the parties, City Traffic and Transport Committee, the Council even FAW Toyota gave the store to a telephone. The reporter mentioned that some parts were not replaced, and whether the clearance of maintenance, Mr. Chou would not comment. "We have maintenance, insurance, survey there has been complex, and if, as the parties said that serious problems, how could the factory do? Chow If you think he makes sense, in fact, can litigate, and we have to go in accordance with legal procedures for all fairness. "
Insurance Reviewer: owners should look for the maintenance point of coordination
Later, telephone contact the reporter responsible for vehicle maintenance complex exploration of the Pacific, returned to survey the insurance vehicle repair supervisor Lee. The phone, Lee said that as things have been more than a month interval, he has can not remember exactly the day, according to the journalists of the license plate number, maintenance and other clues point, he only vaguely recall.
Lee said that the review process, they did find that the maintenance of the vehicle has some problems and changes to the list of items in the complex exploration and repair of damaged vehicles have returned to survey the records indicate. For example, the situation in parts to replace the column "all change", "some change" option tick "part of the replacement of" the quality of vehicle maintenance, "qualified", "basic pass", "unqualified" in the appropriate boxes "basic pass" and listed the failure to contract the list of replacement parts. I am a professional editor from China Product, and my work is to promote a free online trade platform. http://www.himfr.com/ contain a great deal of information about vogue sunglasses , flip up sunglasses welcome to visit!
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