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Guest satisfaction is the focal point of the success of hotels. From the maintenance staff to the ownership, everyone works toward excellence and ensuring that every guest is delighted with their stay. To that end, hotels study what matters to you, as a guest. If you care about specific amenities, conveniences or hotel supplies, opine. The fact is, there are many facets to hotels. Whether it's a helpful guest services staff, housekeeping using quality hotel supplies to clean guest rooms or conveniences and amenities offered by the resort, all are equally important to the end goal, doing everything possible to ensure that every guest is delighted every time. Amenities can make or break a guest's stay and hotels know it. When people compare hotels, amenities such as a pool, fitness center and complimentary continental breakfast are just a few common items that add value and enjoyment of a guest's stay. When people are reviewing hotels, amenities and hotel supplies matter because they convey value and because an included amenity is one less thing someone has to budget for. Amenities differ from hotel supplies in that hotel supplies are items you buy or offer that guests may take with them. Hotels that offer conveniences are typically mid-level or pricier and while many are complimentary, some are offered for a small fee. ATM machines, stamps, brochure desks, laundry service, dry cleaning and valet parking are among the many conveniences some hotels offer their guests, for their comfort and, you guessed it, convenience. While they're neither amenities nor hotel supplies hotel supplies, they are nonetheless valuable to resort guests. They tend to be services that former guests have suggested or requested, too. Hotel supplies are a very important part of every lodging guest's experience though they may not realize it. Shower curtains, fluffy bath towels, complimentary toiletries, ash trays and luggage racks are just a few of the important hotel supplies, that are appreciated touches in any guest room. Not only do they double, in many cases, as décor, they're also functional and add value to the room. Hotel supplies will vary based on the class of accommodation in terms of materials used and product quality. For example, microfiber slippers and bathrobes and espresso machines are among the hotel supplies typically found only in pricier hotels and spas. Overall, hotels that want guests to feel wanted, welcome and pampered need to find just the right combination of amenities, hotel supplies and conveniences. While they'll differ depending upon the level of lodging, the furnishings in hotels matter and they're important not only in a guest's selecting a certain hotel for their stay but also in contributing to guest satisfaction. Guests do notice when hotel supplies are absent and they've been known to turn a guest's stay around. Hotels in competitive markets and those striving for high occupancy rates and happy guests are more likely to offer a greater selection of hotel supplies and amenities.
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