Once you've made reservations for your inn or resort of choice, whether it's based on prior experience or expectations set by the lodge itself, you anticipate that a variety of basic hotel supplies will be in your guest room. You also very likely believe you'll find common areas, such as the pool, to be furnished with standard hotel supplies, such as pool towels. Although each of us has our own definition of “standard”, most of us assume that a variety of basic amenities will adorn every guest room, no matter where we stay. Hotel supplies that are standard in most guest rooms include quality linens, towels and complimentary toiletries. In fact, hoteliers realize that hotel supplies are the bedrock of their business as they set the tone and create a statement about the lodge for guests. From the guest rooms to the lobby, everything about a resort should radiate warmth and solace; in other words, guests should feel welcome and valued. They say cleanliness is next to Godliness and guest rooms are no different. If you smell nothing or a soft scent, it's an indication that your guest room has been cleaned with quality hotel supplies. Tidy guest rooms show that housekeeping takes care of the details. Though guests don't usually encounter a hotel's housekeeping staff, a clean guest room is a good indication that the staff does care about their impact on your stay and that, as a guest, you matter. When people choose to travel during a waning economy, every dollar matters. People want to know that they've gotten a good deal and they need to recognize quality in the hotel supplies used to furnish their guest room. Bathrooms furnished with hotel supplies such as quality shower curtain hung on a curved shower bar, toilet paper that can't be mistaken for sand paper, complimentary shampoo, conditioner and body wash or lotion and plush bath towels leave a wonderful impression on guests. When people talk about or review their vacations, they frequently report that the hotel supplies with which a room is furnished, including beds, linens, irons and ironing boards and beverage trays speak volumes for the room and the lodge itself. Seemingly lesser hotel supplies, such as a coffee maker, brand name coffee, coffee mugs and an information binder are used and appreciated by guests. Though guests are bound to have different preferences in terms of hotel supplies and amenities offered, since most lodges try to consider every need, chances are great that most guests will be delighted. It is nearly impossible to do too much when it comes to hotel supplies as they are, after all, the details that matter. The amenities, which often include the hotel supplies, are part of the reason most guests choose their lodge and lodges realize they matter. Dirty guest rooms, inns with construction going on or out-of-control chaos, pools or fitness centers that are unusable and amenities not as advertised affect the guest experience. The details, no matter how big or small, matter. Since so much of a guest's stay is out of the hands of the hotel's staff, focus on hotel supplies as a tool and use it to impress where possible. When someone goes on vacation, they rave when it's great and rant when things went badly to family, friends and co-workers alike. As you’re furnishing guest rooms or considering hotel supplies, keep in mind that the details are appreciated and they make a difference, too.
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