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When you reserve a room at a resort, you have expectations about it and the hotel supplies and amenities. Maybe you expect your room will resemble the rooms pictured on the resort's website or that the amenities and hotel supplies will be as advertised and basic toiletries complimentary. They take the details for granted though hotels know they can affect occupancy rates. The traveling public assumes hotel supplies such as coffee makers, usable hangers and alarm clocks will be in their guest room. Hotels want you to impress you because your opinions could affect their occupancy rates. When hotels furnish guest rooms, they emphasize the hotel supplies and amenities because they directly affect occupancy rates. Laundry bags, versatile hangers and heavy duty luggage racks are hotel supplies that matter to guests. Hotels recognize that the ambiance of the room matters; in fact, how it feels, how it looks and the hotel supplies its furnished with often have an effect on occupancy rates. From the shower curtain to the stationery, people pay attention to the hotel supplies in their rooms because they are standard amenities. They are the details that can and often do affect a hotel's occupancy rates. Guest expectations aren't limited to the guest rooms and hotel supplies. In fact, guests assume that a hotel's pool will be clean, well maintained and usable. People expect absorbent towels that can be wrapped around a body and tucked in to be poolside . If the hotel has a fitness center, it's assumed that it'll have a variety of clean equipment that's in good repair. After all, amenities being as advertised have a positive effect on a hotel's occupancy rates. If a hotel advertises free continental breakfast, a gift shop or a sauna, it is presumed that these too will perform as stated as this will affect occupancy rates. Nobody gives a second thought to things like well lit parking lots, room keys that work and clean hallways, on the assumption that they'll meet our expectations. While these aren't hotel supplies, they're still matter. When guests reserve a room, they expect that they'll have the use of the advertised hotel supplies and that things will be as promised. If this is not the case or if, for example, construction is not disclosed, it will have a negative effect on the hotel's occupancy rates. Guests don't care for surprises that will affect their trip. Hotels realize that every guest has thoughts, hopes and expectations about the hotel supplies and the guest rooms that matter. We all believe that we are a valued guest at the lodge where we've booked a room. We also believe that our presence is recognized and appreciated. In a shaky economy, every dollar spent whether on hotel supplies or a day trip, is important. At the end of the day, the vacation complete, hotels need to make sure that every guest enjoyed the amenities and hotel supplies and felt welcomed as this will affect the hotel's occupancy rates. Jill Jankoski is an administrative professional whose passion is helping others to grow their business. If you need professional guidance or assistance with your business, she’d be delighted to assist you.
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hotel, hotel supplies, amenities, hotel amenities, occupancy rates,
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