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Whether the economy is booming or bottoming out, the hospitality industry is competitive. Every guest counts, which means guest rooms count and hotel supplies count and amenities are important, too. Whether people are putting together a guest room or a menu, taking an dinner order or a reservation , each person and each task is a necessary part of pleasing guests. Within the lodging industry itself, hotel supplies and intricate details matter equally. Almost every task depends on someone else and their successful completion of their tasks in order for the whole to work properly and be pleasing to guests, which is, of course, the ultimate goal. Every employee in every lodge must be inspired to exceed every guest's expectations every time. When a hotel's webmaster updates the photos and the details about the hotel supplies on the hotel's website, they have the potential to affect the occupancy rates as people look at the photos and the details and read about the hotel supplies when they're trying to choose accommodations. Occupancy rates are affected when someone chooses a specific inn, as they become a guest. How a new guest is treated, even prior to their stay, makes an impression and can affect occupancy rates. When people arrive at their lodge of choice, how they're received is as important as the hotel supplies used. Their reception may affect occupancy rates. Have the plants, front windows and foyer lights been attended to? People notice these details, even before they reach their room; they are just as important as the hotel supplies. When the front desk is staffed with happy, attentive people who make checking in smooth and easy, guests feel good. Once guests are checked in, is there a bellman's cart available for their luggage? Is the elevator clean and able to fit people and their luggage comfortably? All of these are small details, as important as the hotel supplies, that add up and, in fact, have been known to affect occupancy rates. Finally, the guests arrive at their room. A guest room that's been put together well utilizing great hotel supplies will impress guests at first glance and affect future occupancy rates. Walking further into the room, guests should be enveloped in a ambiance of warmth and feel comfortable. Abundant quality hotel supplies including a comfortable bed, brand name coffee service, luxury complimentary toiletries and a sturdy luggage rack convey value. The resort's staff wants you to feel welcome, be at home and make use of the hotel supplies as this affects occupancy rates. When a guest checks out, hopefully they've thoroughly enjoyed their stay, used the hotel supplies and amenities and want to return on their next trip. Every guest experience is an opportunity to exceed expectations, please present and future guests and increase occupancy rates. When housekeeping cleans using quality hotel supplies, the guest services staff is attentive to their needs and concerns and the guest room itself is set up using plush hotel supplies, guest will leave happy and typically they'll share their experiences which will, in turn, boost future occupancy rates. Jill Jankoski is an administrative professional whose passion is helping others to grow their business. If you need professional guidance or assistance with your business, she’d be delighted to assist you.
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hotel, hotel supplies, hotel amenities, amenities, occupancy rates,
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