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Pleasing the People: Hotels From the Outside In by Jill Jankoski





Pleasing the People: Hotels From the Outside In by
Article Posted: 04/09/2010
Article Views: 204
Articles Written: 77
Word Count: 614
Article Votes: 0
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Pleasing the People: Hotels From the Outside In


 
Travel & Tourism

The traveling public has a set of expectations when staying in hotels. They expect great customer service, a competitive rate and a comfortable room. There are basic hotel supplies that people expect will be part of their guest room. Among the expected hotel supplies are shampoo, body wash, and body lotion, stylish bath towels that are absorbent and a comfortable bed dressed with quality linens. When people book rooms in hotels, they expect them, as well as the guest rooms and the common areas, will be furnished with certain standard hotel supplies.

Hotels could be occupied for any number of reasons including weddings, business trips or ball games. As well, each of those people wants, likes and needs different things. Business travelers don't usually get a choice of hotels or amenities as travel is booked for them by their company so hotel supplies offered may be completely . Leisure travelers staying at hotels on vacation may have booked their room of choice for the amenities, the hotel supplies or the proximity to something or some place of interest while a family may have booked the room for the rate they were able to secure. What is their common link? The hotels they are staying at want very much to please them and make sure their stay is one that is positive and memorable, in part by maintaining and furnishing it with durable hotel supplies.

When people arrive at hotels, facades that are clean, tidy and in good condition make a great first impression. Spotless windows, cleaned and maintained with quality hotel supplies ,as well as healthy plants and foliage provide a cheery welcome to guests and their visitors alike to hotels. Within the foyer itself, an attractive, well-organized front desk cleaned with quality hotel supplies and appropriately staffed is an important part of any hotel's first impression. Bellman's carts, hallways that are decorated appropriately, cleaned with quality hotel supplies and free of clutter and elevators that are in good working order and have enough room for people and a bellman's care make a wonderful, positive impression.

Finally, the guest rooms in hotels must be dressed to impress using high quality hotel supplies. Whether a guest is road weary and just wants to sleep or is excited for a trip and wanting to see the sights is irrelevant. Guest rooms should always reflect hotels that are at the top of their game, providing the very best to every guest. Stylish, functional hangers, durable beds made with quality bedding, complimentary paper and pens and an iron with ironing board are hotel supplies that are within the range of items that a standard guest room should have.

With rare exceptions, there are more hotels with guest rooms, and hotel supplies to furnish them, than people to occupy them in most areas of the country. With that being said, hotels and the people who staff them, must strive for excellence daily. When they pay attention to every detail and use quality hotel supplies in every aspect of the hotel and its operations, hotels will come close to pleasing everybody. Ensuring that everything from the parking lot to the sinks in the guest rooms shines is critical nowadays not only for the hotel's image but in order to please and impress guests. Hotel supplies clean, furnish and supply hotels throughout the country and make guests feel special daily.

Jill Jankoski is an administrative professional whose passion is helping others to grow their business. If you need professional guidance or assistance with your business, she’d be delighted to assist you.

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