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Improving Customer Experience In Outdoor Recreation by Terry Long





Article Author Biography
Improving Customer Experience In Outdoor Recreation by
Article Posted: 12/05/2012
Article Views: 68
Articles Written: 209
Word Count: 578
Article Votes: 0
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Improving Customer Experience In Outdoor Recreation


 
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My family has been operating a large recreational complex in the Midwest for many years. Our complex includes two go-kart tracks, bumper boats, a water-slide, video game arcade, bumper cars, and a snack bar. An adjacent parcel of land is open for camping. The camping lot has a man-made lake for fishing tournaments, horseshoe pits, and a communal fire pit. We host a lot of family reunions, birthday parties, corporate events, and sports teams’ celebrations. In addition to this, we organize several group events for our loyal customers. In order to keep the day to day operations of our business running smoothly, we need a good P.A. System. Unfortunately, ours was decades old and in poor repair. When the winner of a door prize at a horseshoe tournament become upset that she didn't hear her name over our crackling audio system, we decided it was time to upgrade to a 70v audio amplifier system from General & Install Necessities.

There are many sources for 70 volt speaker systems, but my family and I had pretty high standards. We wanted clarity, well-modulated volume, and the ability to direct audio output to specific speakers. Having this option meant that we could make birthday party announcements to families in the video game arcade without intruding on folks participating in a fishing derby. Our other concerns were that the equipment be affordable, durable, weather resistant, and easy to install. We found all of this at 70 volt speaker systems.

We'd heard some “fear mongering” about installing 70 volt speaker systems, but honestly had very little difficulty. We were able to install our 70v audio amplifier system as a do-it-ourselves project. We were able to get the right advice from the website regarding the cabling, fittings, and hardware that we would need. We had to replace a few posts, but those were rotten and in need of replacement anyway.

We were very happy the day we finally retired our old outdated audio system and introduced our customers to the 70 volt speaker systems. The customer feedback we received was one hundred percent positive. We almost never receive complaints that guests missed an announcement, or that their evenings were disturbed by irrelevant communications. To top all of this off, the electric bill for our recreational complex went down. Clearly our outdated system was not very efficient compared to our new public address system.

The outdoor recreation business suffers a lot in a bad economy. When families have a tight budget, recreation and entertainment tend to be the first things that are cut, so we remain competitive by providing the best possible experience. This means paying attention to detail, such a mud free pathway from the parking lots to the campgrounds. It can also be an audio system that is free from irritating crackling and popping.

As a final note, there was a frightening event recently, at our complex. It was a crowded Friday night. A mother approached one of our snack bar employees in a panic. She had lost track of her nine year old son. Unable to find him at their agreed upon location, she feared the worst. We made an announcement over the new 70v audio amplifier system, and the child was located within a couple of minutes. All was well. I'm glad the mother didn't have to wait while the crowd tried to interpret the announcement from our old system.

70 volt speaker systems, 70v audio amplifier system

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