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Selling branded products at amazing prices by Dinesh Kumar
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Selling branded products at amazing prices |
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E-Commerce
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Offering high quality products along with guarantee these days is difficult to find. Green Dust is one such website that sells factory seconds after a quality check. The products thus sold from here are labelled with a “Green Dust checked” seal after testing. An advantage of this organization is that one could effectively bargain for the prices. Moreover, the goods here are world-class and are supported by warranty and after sales servicing. Green Dust sells in every field, from mobiles to kitchen appliances and personal care products. Electronics include camera, mobiles and computers. In addition to these, home appliances are also sold here. With the online facilities, it provides easy shopping for customers even at long distances. Clearance sale is frequently done through its site to attract many customers. Thus the company partners with organisations to sell their unsold products to the needy at cheaper rates. The website facilitates a lot of options. One could go through the various products using the menus itself. Branded and limited period offers are flashed in the front window to gather attention. The company already has 30 stores where physically shopping is availed. Moreover, with this online facility, it plans to grow big and reach many people. The shopping community of Green Dust already has around 300,000 satisfied customers. Payments to the company could be done through credit/debit cards or using wire transfers. This facility of transfer has been availed to 28 banks as for now. For special cities the Cash on delivery (COD) option is allowed. Since it sells surplus and seconds, the company on its part strives to attract people with new plans. It gives a 15days replacement warranty and also provides free shipping. Thus this makes the shopper feel at ease. The Green Dust Customer Care could be referred anytime 24 X 7 to track the delivery of products. The warranty information and the status of shipping could be updated through them. The site also offers an exclusive e-mail support when notified. It also provides live online support through chats for urgent and small product related discrepancies. The customer care could also be approached with mails and telephone calls as in other organizations. TheGreen Dust Complaint cell works in relation with the quality department. It strives hard to bring down the chances of replacements by noticing the defects during checks. Once a claim has been realized and replaced, the company also ensures in offering an extended warranty. This is to make up for the discrepancy done to the customer. Thus it aims to satisfy the customers to their fullest. A toll-free number is always available for easy contact to the complaint cell of the company. Complaint against Green Dust could be done in many ways. One way is through the customer care where the representatives deal with the problems immediately. This method follows replacement procedures or whatever that could be facilitated to the customer. Another method is indirect complaints through the consumer forums. This method is more powerful as it offers quicker solutions. Though the complaints are always on a rise, the management and administration tries hard to maintain its products to the optimum levels.
Related Articles -
consumer complaints, consumer forum, Green Dust complaint,
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