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IT Governance and compliance have assumed grave importance for senior managers across enterprises since it involves the overall control and health of a large corporation. And every enterprise is aware that IT governance and compliance are abilities that can determine the enterprise’s stature in the global technology-centric environment. Public companies are mandated by Federal laws - including section 404 of the Sarbanes-Oxley Act of 2002 - to establish effective practices such as reporting and operational controls such as Change Management. Generally the management implements these procedures with a number of standards and frameworks that include IEEE 12207 lifecycle processes, ISACA Cobit 4.1, SEI CMMI and the itSMF ITIL v 3. But sometimes managers face certain framework problems wherein more information on what needs to be done and also how one should implement certain procedures is required, but not provided within these frameworks. In this article, we focus on ways and means to achieve true IT governance and compliance. • An IT service management solution that can provide tools and processes to remove ambiguity and bring about enhanced productivity through the proper implementation of the Cobit 4.1 framework can definitely help an enterprise in achieving the objectives of IT governance and compliance. • IT SM solutions that can help define and communicate change procedures including emergency changes, assess, prioritize and authorize changes as well as ensure total tracking status and reporting on changes can be an asset for any enterprise that aims to achieve IT Governance and compliance. • Enterprises in their goal to accomplish true IT Governance should choose such an IT service solution that can develop, document and promulgate a change management framework that can specify policies and processes effectively. It should establish and maintain version control over all changes. Such a solution would also be able to implement roles and responsibilities that involve business process owners and appropriate technical IT functions. Additionally it can ensure appropriate segregation of duties. • An IT service solution that can establish appropriate record management practices and audit trails to record key steps in the change management process is an added bonus for any enterprise. It can ably provide timely closure of changes and assist in elevating and reporting changes to the management when they are not closed in a timely fashion Implementing IT Governance and compliance is all about confirming that all the elements have been accomplished in the right manner in the right time and through the right way. It’s also about traceability and providing visibility to all of the stakeholders involved. A robust automated process workflow solution that can help any organization successfully implement IT Governance and compliance best practices, we hope the afore-mentioned tips can be useful in your quest towards achieving true IT governance and compliance. Also read about enterprise service bus (ESB) at Wikipedia.
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