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Convergent billing for the ever changing telecom sector by Elite Reenoy
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Convergent billing for the ever changing telecom sector |
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Business News,Science & Technology,Business
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Customers in the telecom sector are adopting advance data services and value-added services very fast. Say for example, when ringtones were introduced people were downloading numbers of ring tones and were changing them very frequently. I can just go on and on by giving examples of various such services, but the point is the market is shifting rapidly with the customer adoption of advanced services with 24/7 high speed connectivity. With the new generation mobile phones, people want high speed to use these new applications. Actually, these applications are changing the telecom sector in the next gear. There is huge content being consumed by the users and the revenue is to be shared with many partners as per the usage of the application. The need for real-time convergent billing solutions becomes more finely tuned as service provides deal with multiple lines of business. Operators need to operate advanced networks and services, deal with the partners, content owners and application developers. Customer Service Providers need a real-time convergent system in-order to maximize revenue. They need the system which captures fraud and revenue loss and also gives the best customer experience. One needs a platform which supports voice, messaging, data and value-added services through any method of payment in real-time. The platform should be a convergent prepaid/postpaid solution, flexible to adopt the new services quickly and above all it should be cost effective. This is referring to Elitecore Technologies Pvt. Ltd.'s Crestel convergent billing. For a complete technical detail data, do visit www.elitecore.com. Why Crestel convergent billing is preferable? Let me take you to some important details. • Crestel convergent Billing enables operators to manage the entire subscriber relationship management. It provides a single solution for integrating customer care and billing. It is a platform for prepaid-postpaid which offers a single bill for multiple services for wire line and wireless networks. • Crestel convergent Billing provides a flexible product catalog management which can launch revenue generating packages very quickly. Operators can manage unique offerings, complex bundled plans to create fine market segmentation to attract and retain high-value customers. With the use of this, operators can cross sell or up-sell services, manage discounts and promotions to cater the high revenue customer. • Crestel billing system minimizes the operating expenses by automating system management. It delivers cost-efficient scalability with enhanced system availability. It gives web-based customer care, real-time revenue assurance and flexible transaction management. • It offers cost-effective deployments with the flexibility to accommodate future next generation services easily. Crestel convergent billing functions on a J2EE-based, fully customizable, modular architecture which provides high scalability and flexibility. It prevents billing errors and revenue leakage.
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Convergent billing, Telecom belling, Telecom billing management,
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