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The majority of large corporations have a training and development department or outsource these needs to other agencies. Training and development is fundamental to increasing the skills of the employees and providing a better product or service. However, many organizations are not aware of who training will be effective with and how the program should be implemented. General versus Specific Training: Companies have a choice between a general training and specific training. General training includes subjects such as management skills, time management, customer service etc. and attempts to increase the general skill set of the employees. Specific training may include data entry, Microsoft Office Suite, or even leave administration. Both general and specific training cost your company money but only one of them returns you a profit. According to a study that calculates the effectiveness of training it was found that only general training returned a profit in terms of general productivity (Barret & O’Connell, 1999). Specific training requires a mass infusion of capital to be effective. Overall general training allowed workers to understand general expectations and increase their overall skills because it was in the best interest of the worker. That is they had something to gain from their careers and were motivated. Specific training is often subconsciously resented because it meant that either they were doing their job incorrectly or they had an additional job burden. Types of people you should train: Let us assume that you have a choice between training people with basic skills and those who have almost none. For example, in an economically suppressed area many workers cannot do basic math, have a difficult time with judgment (due to a different set of values), and have only rudimentary reading skills. The other set of workers has a basic education and has mastered the fundamentals of math, reading and rational thought. Many people might assume that the group without as many skills will have a large learning curve and this would result in increase performance throughout the organization. However, research indicates that people without basic skills are least likely to benefit from basic skills training which would help their company (Kubicek, 2006). The cost associated with this basic skill training is excessive and not profitable for most organizations. Now that you are aware of what type of training to conduct and which type of people to conduct it with you are able to make better training decisions. It should be emphasized that training does have a benefit for the organization that includes retaining talent, reducing turnover, increasing productivity, and lowering tax liabilities while helping the organization.
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