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Displaying 31 to 35 of 35 articles |
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Articles by Lance Kegley |
31. Why Bilingual Call Centers are Essential for Businesses
December 17, 2012
The customer relations of your business can be managed more effectively by expanding the horizons of your call center. In addition to effective management, a bilingual contact center can help a business reach all its customers in the language of their preference. It is essential to have multilingual...
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32. Benefits of Hiring a Virtual Receptionist
December 17, 2012
It is not enough to merely offer the best services or create the best products. Equally important is the interaction of an organization with its customers and clients. If they receive an unprofessional or disorganized reception, it will adversely affect the image of the company. Opting for ...
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33. Why Hire a Call Answering Service Instead of Receptionists
December 17, 2012
There are several ways in which an organization can enhance the effectiveness of its business, and, at the same time, keep a rein on the costs. One of them is to substitute receptionists with a call answering service. This is a relatively new concept and is a highly modified and humanized version of...
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34. The Core Advantages of a Remote Help Desk
December 17, 2012
Effective customer service always leads to client retention and builds a business clientele. Customers frequently call service firms or product companies to pose a query or for technical support. Any firm that provides products or services must have a technical support or a help desk service to atte...
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35. How Medical Professionals Can Use Call Centers
December 17, 2012
Medical practices, private or public, receive many calls each day. It is important to improve the happiness and overall health of all patients, and call centers are of great benefit to help doctors and medical care providers do just that. Call centers can be used by any medical facility, to build th...
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GENE MYERS
Author of four books and two screenplays; frequent magazine contributor. I have four other books "in...more
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TIM FAY
After 60-plus years of living, I am just trying to pass down some of the information that I have lea...more
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LAURA JEEVES
At LeadGenerators, we specialise in content-led Online Marketing Strategies for our clients in the t...more
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STEPHEN BYE
Steve Bye is currently a fiction writer, who published his first novel, ‘Looking Forward Through the...more
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ALEX BELSEY
I am the editor of QUAY Magazine, a B2B publication based in the South West of the UK. I am also the...more
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SUSAN FRIESEN
Located in the lower mainland of B.C., Susan Friesen is a visionary brand strategist, entrepreneur, ...more
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SHALINI MITTAL
A postgraduate in Fashion Technology. Shalini is a writer at heart! Writing for her is an expression...more
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ADRIAN JOELE
I have been involved in nutrition and weight management for over 12 years and I like to share my kn...more
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JAMES KENNY
James is a Research Enthusiast that focuses on the understanding of how things work and can be impro...more
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