Online shopping is now viral among people. We have almost forgot the traditional way of purchasing products or services. From cosmetics to groceries everything is available online and people also prefer getting them online as they are more concerned running behind money, that they do not find time for anything. Everyone of us purchase something or the other online. Not every time we get the displayed products in our hands. We have sometimes totally different products or similar to that. When we do online shopping we encounter these types of problems a lot. Are we aware that we could file a complaint regarding this? If you come across any sort of problems in online purchases, then you could give a consumer complaint. There are several supporting people who would help us in case of any problems in this. The complaints are applicable from banks to mobile companies. Firstly, go ahead with calling the customer care number and thereafter if no steps are taken to solve the problem, then you could file a consumer complaint. It is very easy to do and all you have to know is the right place to post it. What is exactly consumer complaints? Consumer complaint is just the dissatisfied posts or voice of a customer who is unhappy either with the service or product. In the earlier days, there were no separate bureaus to file these voices, but now in the existing scenario it has become a vitality to have a separate office for consumers. There are certain things which you have to do immediately when you want to do a consumer complaint, first among them is to act! Never delay or postpone things. If you take a product in account then, you have to file to complaint in one day or else the warranty will be expired. Say if you have a mobile service, the same is applicable. When you do not file the complaints at a stretch, then the validity would get over. So, be extremely careful while you do them and act wisely. What are the steps to do a complaint? Say for example, if you want to file a complaint against a bank then let's see what are the necessary steps you should do. On the first hand, you should try calling the particular toll free numbers of the bank. It is mostly automated services, hence you have to register the complaint. Actions are taken immediately, but in case of no action you could again repeat it using the grievance form. Consumer courts are now acting at a stretch to provide solutions to the customers. As, there are too many fake service providers in the current scenario and that is the main reason for these complaints. Go to the particular branch and meet the branch manager in order to get immediate solution. If you meet them and communicate your difficulties in person the steps are taken instantly. So, try meeting the managers or even the higher officials to get your problem solved. If you have any problems with mobiles, then you could even share them in social media networks. As it is getting spread virally, the concerned people are more intended to solve them immediately. The brand name is very important for them which they cannot afford to lose, hence social networking is the best option for complaints. If all of the above fails then you could walk in to the consumer court to file a complaint.
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