Bharatbook.com announces a new report on "Global Big Customer Market" the Global Big Customer market to grow at a CAGR of 10.35 percent over the period 2012-2016. Spet.11, 2013 : TechNavio's analysts forecast the Global Big Customer market to grow at a CAGR of 10.35 percent over the period 2012-2016. One of the key factors contributing to this market growth is the increase in enterprise data. The Global Big Customer market has also been witnessing the increasing market consolidation. However, the high software implementation costs could pose a challenge to the growth of this market. The Global Big Customer Market 2012-2016, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market in the Americas and the EMEA and APAC regions; it also covers the Global Big Customer market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market. The key vendors dominating this space include IBM Corp., Microsoft Corp., Oracle Corp., and SAP AG. The other vendors mentioned in the report are Adobe Systems Inc., Demandware Inc., ExactTarget Inc., Eloqua Inc., Hybris Software, Marketo Inc., MicroStrategy Inc., NetSuite Inc., Salesforce.com, SAS Institute Inc., and WebTrends Corp. Key questions answered in this report: What will the market size be in 2016 and what will be the growth rate? What are key market trends? What is driving this market? What are the challenges to market growth? Who are the key vendors in this market space? What are the market opportunities and threats faced by key vendors? What are the strengths and weaknesses of each of these key vendors? 01. Executive Summary 02. List of Abbreviations 03. Introduction 04. Market Research Methodology 04.1 Market Research Process 04.2 Research Design 04.3 Research Methodology 05. Scope of the Report 05.1 Market Overview 05.2 Product Offerings 06. Market Landscape 06.1 Market Size and Forecast 06.2 Five Forces Analysis 07. Market by Category Segmentation 08. Global Business Intelligence Tools Market 08.1 Market Size and Forecast 08.2 Geographical Segmentation 08.3 BI Tools Market in the Americas Market Size and Forecast 08.4 BI Tools Market in the EMEA Region Market Size and Forecast 08.5 BI Tools Market in the APAC Region Market Size and Forecast 09. Global Sales Automation Market 09.1 Market Size and Forecast 09.2 Geographical Segmentation 09.3 Sales Automation Market in the Americas Market Size and Forecast 09.4 Sales Automation Market in the EMEA Region Market Size and Forecast 09.5 Sales Automation Market in the APAC Region Market Size and Forecast 10. Global Customer Service Market 10.1 Market Size and Forecast 10.2 Geographical Segmentation 10.3 Customer Service Market in the Americas Market Size and Forecast 10.4 Customer Service Market in the EMEA Region Market Size and Forecast 10.5 Customer Service Market in the APAC Region Market Size and Forecast 11. Global Marketing Automation Market 11.1 Market Size and Forecast 11.2 Geographical Segmentation 11.3 Marketing Automation Market in the Americas Market Size and Forecast 11.4 Marketing Automation Market in the EMEA Region Market Size and Forecast 11.5 Marketing Automation Market in the APAC Region Market Size and Forecast 12. Global E-commerce Software Market 12.1 Market Size and Forecast 12.2 Geographical Segmentation 12.3 E-commerce Market in the Americas Market Size and Forecast 12.4 E-commerce Market in the EMEA Region Market Size and Forecast 12.5 E-commerce Market in the APAC Region Market Size and Forecast 13. Geographical Segmentation 13.1 Big Customer Market in the Americas Market Size and Forecast 13.2 Big Customer Market in the EMEA Region Market Size and Forecast 13.3 Big Customer Market in the APAC Region Market Size and Forecast 14. Key Leading Countries 14.1 USA 14.2 Germany 14.3 Japan 15. Vendor Landscape 15.1 Competitive Scenario 15.2 Market Share Analysis 2012 15.3 Other Prominent Vendors 16. Buying Criteria 17. Market Growth Drivers 18. Drivers and their Impact 19. Market Challenges 20. Impact of Drivers and Challenges 21. Market Trends 22. Key Vendor Analysis 22.1 IBM Corp. 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