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The Top 5 Questions to ask Any Window Cleaner: 1. Are you insured? What type and how much? - Insurance is an important aspect of any business operation. If your potential window cleaner dodges this question....buyer beware. In most states, the homeowner assumes responsibility for any persons on their property. If an un- or under-insured cleaner was to become injured while working on your home, you could be held liable for any and all expenses. 2. Do you offer any guarantees? - Any qualified business stands behind their product or service, and a window washer is no exception. You may not have time to inspect your entire property before they leave with your money in hand. What if you come across a broken screen a couple days later, or find an inconspicuous window that got missed? It's good to know when a service provider offers a satisfaction guarantee. 3. Are you even a real business? How long have you been in business? - To be honest, any John Doe with a bucket and a couple rags can "clean" a window. But very few can actually operate a window cleaning business. Many times these non-legitimate cleaners will ask to be paid in cash, or at the very least ask to have your check made out to them and not a business name. This is usually a sign that this person is "working under the table", and is most likely not a true business. Some areas of the country require licensing or certification. Check with your states business filing office, or business licensing department to verify a business entity. 4. Who will be cleaning my windows on the day of service? - The answer might seem obvious, but many companies "sub out" work to other contractors. That could mean that the initial cleaner or company you contact, may not be the ones actually performing the work. This could become a problem with accountability issues. If you have a dispute with your cleaning, you might get the run around between various contractors and individuals. You should deal with a company who provides you one contact person who can resolve any issues. 5. Do you have any references? - If you really want to get the dirt (small pun intended) on any window cleaning business, then ask for references. A quality company will have many satisfied clients who are willing to boast about their great window washer. If your potential cleaner can't offer any references, it may be an early warning sign. So ask first!
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