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A telephone system is indispensable for any business but it becomes quite difficult for a small business to afford a telephone system. A virtual telephone is the ideal alternative in cases like this. It works like a traditional telephone but with few extra features and benefits. Firstly, a virtual telephone offers a business class communication the same way as a traditional phone system but does not need any expensive hardware, installation or software. For All Types of Business A virtual telephone is actually a business class phone that does not remain confined in the closet of your office. Initially, there has been a perception that virtual telephone is meant especially for small businesses but in no time the perception proved wrong. Even big organizations reap equal benefits from this special type of phone system. Any organization can reduce its spending using this phone system. Despite the size of the business, a virtual telephone is an asset for any business. Auto Attendant Whenever a customer calls on your virtual telephone he/she is received by an auto attendant. An auto attendant is an automated attendant that works round the clock and reduces your expenditure of hiring a professional receptionist. An auto attendant greets your caller and directs him/her to the right person or department. This has incredible influence on your customer since they reach the person or department of their choice and need without wasting much time. In today’s business customers are not limited to any geographical boundaries or any particular timeline. So it is necessary that you have somebody to greet and attain your customers all the time. This is exactly where the role of an auto attendant becomes even more pertinent. You can also hire a professional to record for your auto attendant greeting. So you get professional expertise without spending much. Call Forwarding and Voicemail box The virtual telephone also has other benefits like call forwarding. It can forward calls to your colleagues and employees within the same office or across the country and can also forward messages to your voicemail box. This is very significant. Even when you are busy and cannot answer your customer’s call, you have no chance of losing your customer’s confidence because they can leave a voice message in your voicemail box and you can reply back at your convenience. Voice messages can also be read in emails. So you have the convenience of managing all your communication from one place. No Extra Cost A virtual telephone does not need any extra hardware, software or any expensive installation. It can be used with your existing telephone connection. Small businesses and home businesses benefits tremendously from this. A virtual telephone can be used with your residential phone, cell phone or your office phone. It will have same kind of benefits with any kind of telephone connection. Using Toll Free Number Using a toll free number with your virtual telephone can bring about amazing results. A toll free number is a special number where the caller does not pay for the call. These numbers usually starts with 800 (it cal also have other prefixes like, 888, 855, 866 and others) and has proven to be extremely helpful for businesses, especially small business and start-ups. A toll free number makes your business sound credible almost instantly. A virtual telephone with a toll free number is just the perfect combination for attracting, answering, directing and retaining customers.
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Virtual Telephone, Virtual Phone System, Auto Attendant,
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